You will be able to reset your Admin password only if you have enabled the admin password reset feature in your control panel. If you have enabled this feature, you can reset your admin password by following these steps:
- Navigate to your control panel login page at https://www.google.com/a/cpanel/your_domain.com. Be sure to replace 'your_domain.com' with your actual domain name.
- Note: Passwords are strongly recommended to be at least 8 characters, especially for optimal use with IMAP or POP.
If the link provided in the email is invalid or has expired, you''ll be redirected to the initial captcha screen to re-send reset instructions. If you've chosen to disable this auto-reset option in the control panel, please contact the support team directly for password assistance. You may experience a longer resolution time.
Please note that the above instructions will not apply to you if:
- You have not enabled the password reset feature in your control panel.
Once you regain access to your control panel, you may opt-in to the password reset feature (in case you forget your password in the future) by following these steps:
- Log in to the control panel.